the use of our services and products. By registering for any of our services, you agree
that you have read and accepted all the terms and conditions outlined in this
Coverage & Scope
owned and operated by theappfounders.
document is not applicable to companies that theappfounders has no ownership of or does not
control, or of persons that are not under the employment and management of theappfounders,
including any third-party service and/or product providers bound by contract and any
third-party websites to which theappfounders’ website links.
Filing a complaint
of filing a complaint, theappfounders will try and come to a mutually acceptable solution if a
user is unsatisfied with any of our services. Revocation occurs when things don’t work
out. If You think about filing a claim, please write to us before launching a
should only file complaints if we are unable to affect a mutually satisfactory
Eligibility for refund
handle every project in a professional manner to ensure that the client is delivered
what was mentioned as per the terms and conditions of the proposal. However, if the
client has gone through the dispute resolution process, refund claims will be considered
related to each service.
offer a full refund if, for some reason, the project has not been initiated. An
agreement is drafted for every application programming project. In case no agreement has
will issue a partial refund upon the discretion of the service provider if the project
does not get finalized as mentioned in the delivery policy and contract. The proportion
of the project completed will be calculated by theappfounders and the proportion that is not
complete will be treated as per the pre-defined scope of the project.
offers a full refund if there is a delay in starting the project by either the
programmer / designer / content writer / SEO expert (or any other resource /
offer a proportionate refund if the client cancels the project at any point in
offer no refund for days worked. If the client is not satisfied with the work at any
point in time, they must immediately notify our Project Manager and ask for discounts
for any work not carried out. We will not accept any such negotiation at a later
Applicability of the Delivery Policy
Timely payments: A project is not considered to be void if the
agreed upon / listed payments are not clear.
provide timely information for successful completion of the project. theappfounders will not
accept any responsibility for the delay or failure of completing the project arising out
of miscommunication or lack of communication in a timely manner.
Completeness of information provided by the client: theappfounders is not
obligated to respect its delivery and/or refund commitments if the client fails to
provide complete information/scope of the project to theappfounders at initializing stage of the
will only compensate for the delay of delivery, unless there is a special agreement
signed with a penalty clause for delay in delivery.
Limitation of Liability
liability is limited in as much to the value of the portion of the project (as per
theappfounders’ proposal) which may be incomplete at any given point of time. theappfounders will not be
held responsible for losses arising out of the services delivered / not delivered or the
delay in the same. theappfounders is only liable to refund if the client cancels the project, and
as such, the cancellation has been communicated to theappfounders in writing.
Processing of Refunds
will process the refunds and mail the same within 5 business days of the cancellation
date. The same method of payment will be required as the original (refund by check or
refund to credit card).
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